/* Kopaitic – Portal de Clientes */
#kp-portal{
  --kp-navy:#2e3563;--kp-navy-2:#1f2447;--kp-navy-soft:#eceef6;
  --kp-red:#c0392b;--kp-red-2:#a93224;--kp-red-soft:#fbeceb;
  --kp-bg:#f6f5f1;--kp-ink:#1e2233;--kp-muted:#6b6f82;--kp-line:#e5e3dd;
  --kp-ok:#2f7d5b;--kp-ok-soft:#e5f2eb;--kp-warn:#8f5c0f;--kp-warn-soft:#fbf1df;
  --kp-serif:'Cormorant Garamond',Georgia,serif;--kp-sans:'DM Sans',system-ui,-apple-system,'Segoe UI',sans-serif;
  /* ancho completo de pantalla */
  width:100vw;position:relative;left:50%;right:50%;margin-left:-50vw;margin-right:-50vw;
  background:var(--kp-bg);color:var(--kp-ink);font:15px/1.55 var(--kp-sans);text-align:left;
  -webkit-font-smoothing:antialiased;overflow-x:hidden
}
#kp-portal *,#kp-portal *::before,#kp-portal *::after{box-sizing:border-box}
#kp-portal p,#kp-portal ul,#kp-portal ol{margin:0;padding:0}
#kp-portal li{list-style:none;margin:0}
#kp-portal a{text-decoration:none;box-shadow:none}
#kp-portal h2,#kp-portal h3{font-family:var(--kp-serif);font-weight:600;letter-spacing:normal;text-transform:none;margin:0;line-height:1.15;color:var(--kp-ink);padding:0;border:0}
#kp-portal .kp-h1{font-size:36px}
#kp-portal .kp-h2{font-size:26px}
#kp-portal .kp-h3{font-size:21px}
#kp-portal .kp-ico{flex:none;vertical-align:middle}
#kp-portal .kp-muted{color:var(--kp-muted)}
#kp-portal .kp-small{font-size:13px}
#kp-portal .kp-eyebrow{font-size:12px;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:var(--kp-muted)}
#kp-portal .kp-sr{position:absolute;width:1px;height:1px;opacity:0;overflow:hidden;clip:rect(0 0 0 0)}
#kp-portal .kp-wrap{max-width:1100px;margin:0 auto;padding-left:20px;padding-right:20px}
#kp-portal .kp-main{padding-top:32px;padding-bottom:72px}
#kp-portal .kp-card{background:#fff;border:1px solid var(--kp-line);border-radius:14px;box-shadow:0 1px 2px rgba(30,34,51,.05),0 6px 20px rgba(30,34,51,.05);padding:22px;display:block;color:var(--kp-ink)}
#kp-portal .kp-card-head{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:10px;margin-bottom:16px}

/* botones y chips */
#kp-portal .kp-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;border:1px solid var(--kp-line);background:#fff;color:var(--kp-ink);padding:9px 16px;border-radius:10px;font:600 14px/1.2 var(--kp-sans);cursor:pointer;text-transform:none;letter-spacing:normal;position:relative;transition:background .15s,border-color .15s}
#kp-portal .kp-btn:hover{border-color:#cfccc4}
#kp-portal .kp-btn-sm{padding:7px 12px;font-size:13px;border-radius:8px}
#kp-portal .kp-btn-navy{background:var(--kp-navy);border-color:var(--kp-navy);color:#fff}
#kp-portal .kp-btn-ghost{background:transparent;color:#fff;border-color:rgba(255,255,255,.35)}
#kp-portal .kp-btn-ghost:hover{background:rgba(255,255,255,.1)}
#kp-portal .kp-link{color:var(--kp-navy);font-weight:600;cursor:pointer;display:inline-flex;align-items:center;gap:4px;position:relative}
#kp-portal .kp-chip{display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:600;padding:3px 10px;border-radius:999px;background:var(--kp-navy-soft);color:var(--kp-navy);white-space:nowrap;line-height:1.5}
#kp-portal .kp-chip .kp-ico{width:13px;height:13px}
#kp-portal .kp-chip-red{background:var(--kp-red-soft);color:var(--kp-red)}
#kp-portal .kp-chip-ok{background:var(--kp-ok-soft);color:var(--kp-ok)}
#kp-portal .kp-chip-new{background:var(--kp-red);color:#fff}
#kp-portal .kp-dot{width:8px;height:8px;border-radius:50%;background:var(--kp-red);display:inline-block}
#kp-portal :focus-visible{outline:2px solid var(--kp-navy);outline-offset:2px}

/* avisos */
#kp-portal .kp-flash-wrap{padding-top:20px}
#kp-portal .kp-flash{background:var(--kp-ok-soft);color:#1f5a40;border:1px solid #bfdccd;border-radius:10px;padding:12px 16px;font-size:14px;margin-bottom:10px;transition:opacity .4s}
#kp-portal .kp-flash-err{background:var(--kp-red-soft);color:#8a2419;border-color:#f0c7c2}

/* barra */
#kp-portal .kp-bar{background:var(--kp-navy);color:#fff}
#kp-portal .kp-bar-in{display:flex;align-items:center;justify-content:space-between;gap:14px;min-height:76px;padding-top:12px;padding-bottom:12px}
#kp-portal .kp-bar .kp-eyebrow{color:#b9bdd8}
#kp-portal .kp-bar-title{font:600 22px/1.1 var(--kp-serif);color:#fff}
#kp-portal .kp-user{display:flex;align-items:center;gap:14px}
#kp-portal .kp-who{font-size:14px;line-height:1.2;text-align:right}
#kp-portal .kp-who small{display:block;color:#b9bdd8;font-size:12px}
#kp-portal .kp-avatar{width:38px;height:38px;border-radius:50%;background:rgba(255,255,255,.15);display:grid;place-items:center;font-size:13px;font-weight:700}

/* login */
#kp-portal .kp-login{display:grid;grid-template-columns:1.05fr 1fr;min-height:620px}
#kp-portal .kp-login-side{background:linear-gradient(160deg,var(--kp-navy),var(--kp-navy-2));color:#fff;padding:64px 56px;display:flex;flex-direction:column;justify-content:center;gap:28px}
#kp-portal .kp-login-side .kp-eyebrow{color:#b9bdd8}
#kp-portal .kp-login-title{font-size:50px;font-weight:500;color:#fff}
#kp-portal .kp-login-title em{font-style:italic;color:#f0c7c2}
#kp-portal .kp-benefits{display:grid;gap:18px}
#kp-portal .kp-benefits li{display:flex;gap:14px;align-items:flex-start;color:#d6d9ec}
#kp-portal .kp-benefits li>span{width:38px;height:38px;border-radius:10px;background:rgba(255,255,255,.1);display:grid;place-items:center;flex:none}
#kp-portal .kp-benefits b{display:block;color:#fff;font-weight:600}
#kp-portal .kp-login-form{display:grid;place-items:center;padding:40px 20px}
#kp-portal .kp-login-card{width:100%;max-width:380px;display:grid;gap:14px}
#kp-portal .kp-login-card h3{font-size:32px}
#kp-portal #loginform{display:grid;gap:14px;margin:0;padding:0;border:0;background:none;box-shadow:none}
#kp-portal #loginform p{margin:0}
#kp-portal #loginform label{display:block;font-size:13px;font-weight:600;color:var(--kp-ink);margin-bottom:6px}
#kp-portal #loginform input[type=text],#kp-portal #loginform input[type=password],#kp-portal #loginform input[type=email]{width:100%;font:400 15px var(--kp-sans);padding:11px 12px;border:1px solid var(--kp-line);border-radius:10px;background:#fff;color:var(--kp-ink);height:auto;box-shadow:none;margin:0}
#kp-portal #loginform input:focus{outline:none;border-color:var(--kp-navy);box-shadow:0 0 0 3px var(--kp-navy-soft)}
#kp-portal #loginform .login-remember label{display:flex;align-items:center;gap:8px;font-weight:400;margin:0}
#kp-portal #loginform input[type=checkbox]{width:16px;height:16px;accent-color:var(--kp-navy);margin:0}
#kp-portal #loginform #wp-submit{width:100%;background:var(--kp-red);border:1px solid var(--kp-red);color:#fff;padding:12px 16px;border-radius:10px;font:600 15px var(--kp-sans);cursor:pointer;text-transform:none;letter-spacing:normal;height:auto;line-height:1.2}
#kp-portal #loginform #wp-submit:hover{background:var(--kp-red-2)}
#kp-portal .kp-secure{display:flex;gap:8px;align-items:center;font-size:12.5px;color:var(--kp-muted);border-top:1px solid var(--kp-line);padding-top:16px}

/* panel */
#kp-portal .kp-hello{margin-bottom:24px;display:grid;gap:4px}
#kp-portal .kp-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin-bottom:18px}
#kp-portal .kp-v{font:600 32px/1.1 var(--kp-serif);margin-top:6px}
#kp-portal .kp-s{font-size:13px;color:var(--kp-muted)}
#kp-portal .kp-alert{display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap;background:var(--kp-warn-soft);border:1px solid #efd9ae;border-radius:12px;padding:14px 18px;color:#5e3f0a;margin-bottom:12px}
#kp-portal .kp-alert-l{display:flex;gap:12px;align-items:center}
#kp-portal .kp-section{margin:28px 0 14px}
#kp-portal .kp-causas{display:grid;grid-template-columns:repeat(auto-fill,minmax(330px,1fr));gap:16px}
#kp-portal .kp-causa{display:flex;flex-direction:column;gap:12px;transition:transform .15s,box-shadow .15s}
#kp-portal .kp-causa:hover{transform:translateY(-2px);box-shadow:0 2px 4px rgba(30,34,51,.06),0 12px 28px rgba(30,34,51,.09)}
#kp-portal .kp-causa-top{display:flex;justify-content:space-between;align-items:center;gap:8px}
#kp-portal .kp-prog-l{display:flex;justify-content:space-between;gap:8px;font-size:13px;margin-bottom:6px}
#kp-portal .kp-bar-prog{height:6px;background:#eceae4;border-radius:99px;overflow:hidden}
#kp-portal .kp-bar-prog i{display:block;height:100%;background:var(--kp-navy);border-radius:inherit}
#kp-portal .kp-last{border-top:1px solid var(--kp-line);padding-top:12px;font-size:13.5px;display:flex;justify-content:space-between;gap:10px;align-items:center;color:var(--kp-ink)}
#kp-portal .kp-last .kp-ico{color:var(--kp-navy)}
#kp-portal .kp-empty-big{text-align:center;padding:48px 22px;display:grid;gap:8px}

/* detalle */
#kp-portal .kp-back{margin-bottom:18px}
#kp-portal .kp-dhead{display:grid;gap:14px;margin-bottom:20px}
#kp-portal .kp-chips{display:flex;gap:8px;flex-wrap:wrap}
#kp-portal .kp-meta{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;border-top:1px solid var(--kp-line);padding-top:16px}
#kp-portal .kp-meta span{display:block;font-size:12px;color:var(--kp-muted);margin-bottom:2px}
#kp-portal .kp-meta b{font-weight:600;font-size:14px}
#kp-portal .kp-steps-wrap{border-top:1px solid var(--kp-line);padding-top:18px;display:grid;gap:14px}
#kp-portal .kp-steps{display:grid;grid-template-columns:repeat(var(--n,6),minmax(0,1fr))}
#kp-portal .kp-step{position:relative;text-align:center;font-size:12.5px;color:var(--kp-muted);padding:0 4px}
#kp-portal .kp-step::before{content:'';position:absolute;top:14px;left:-50%;right:50%;height:2px;background:var(--kp-line)}
#kp-portal .kp-step:first-child::before{display:none}
#kp-portal .kp-step.done::before,#kp-portal .kp-step.current::before{background:var(--kp-navy)}
#kp-portal .kp-step-dot{position:relative;z-index:1;width:30px;height:30px;margin:0 auto 8px;border-radius:50%;display:grid;place-items:center;background:#fff;border:2px solid var(--kp-line);font-size:12px;font-weight:700;color:var(--kp-muted)}
#kp-portal .kp-step-dot .kp-ico{width:14px;height:14px;stroke-width:3}
#kp-portal .kp-step.done{color:var(--kp-ink)}
#kp-portal .kp-step.done .kp-step-dot{background:var(--kp-navy);border-color:var(--kp-navy);color:#fff}
#kp-portal .kp-step.current{color:var(--kp-red);font-weight:600}
#kp-portal .kp-step.current .kp-step-dot{border-color:var(--kp-red);color:var(--kp-red);box-shadow:0 0 0 5px var(--kp-red-soft)}
#kp-portal .kp-step small{display:block;font-weight:500;font-size:11px;color:var(--kp-red)}
#kp-portal .kp-dgrid{display:grid;grid-template-columns:1.55fr 1fr;gap:20px;align-items:start}
#kp-portal .kp-dgrid>*,#kp-portal .kp-col>*,#kp-portal .kp-files>*{min-width:0}
#kp-portal .kp-col{display:grid;gap:20px}
#kp-portal .kp-tl li{position:relative;padding:0 0 24px 26px;border-left:2px solid var(--kp-line);margin-left:6px}
#kp-portal .kp-tl li:last-child{border-color:transparent;padding-bottom:0}
#kp-portal .kp-tl li::before{content:'';position:absolute;left:-7px;top:5px;width:12px;height:12px;border-radius:50%;background:#fff;border:2px solid var(--kp-navy)}
#kp-portal .kp-tl li:first-child::before{background:var(--kp-navy)}
#kp-portal .kp-tl-d{font-size:12.5px;color:var(--kp-muted);display:flex;gap:8px;align-items:center;flex-wrap:wrap}
#kp-portal .kp-tl-t{font-weight:600;margin:2px 0 3px}
#kp-portal .kp-tl-x{font-size:14px;color:#454a5e}
#kp-portal .kp-hearing{background:var(--kp-navy);border:0;color:#fff}
#kp-portal .kp-hearing .kp-eyebrow{color:#b9bdd8}
#kp-portal .kp-hdate{display:flex;gap:16px;align-items:center;margin:14px 0}
#kp-portal .kp-hn{font:600 56px/1 var(--kp-serif)}
#kp-portal .kp-hm{font-size:14px;line-height:1.35;color:#d6d9ec}
#kp-portal .kp-hm b{display:block;color:#fff;font-size:16px;text-transform:capitalize}
#kp-portal .kp-hinfo{border-top:1px solid rgba(255,255,255,.15);padding-top:12px;font-size:13.5px;color:#d6d9ec;display:grid;gap:4px}
#kp-portal .kp-hinfo b{color:#fff}
#kp-portal .kp-req{display:grid;gap:10px}
#kp-portal .kp-req li{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:10px 12px;border:1px solid var(--kp-line);border-radius:10px}
#kp-portal .kp-req form{margin:0}
#kp-portal .kp-req-n{font-size:14px;font-weight:500}
#kp-portal .kp-switch{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:10px 0;font-size:14px;cursor:pointer;position:relative;margin:0;font-weight:400}
#kp-portal .kp-switch+.kp-switch{border-top:1px solid var(--kp-line)}
#kp-portal .kp-switch input{position:absolute;opacity:0;pointer-events:none}
#kp-portal .kp-track{width:40px;height:23px;border-radius:12px;background:#d6d4cd;position:relative;transition:background .15s;flex:none}
#kp-portal .kp-track::after{content:'';position:absolute;top:3px;left:3px;width:17px;height:17px;border-radius:50%;background:#fff;box-shadow:0 1px 2px rgba(0,0,0,.2);transition:transform .15s}
#kp-portal .kp-switch input:checked+.kp-track{background:var(--kp-ok)}
#kp-portal .kp-switch input:checked+.kp-track::after{transform:translateX(17px)}
#kp-portal .kp-switch input:focus-visible+.kp-track{outline:2px solid var(--kp-navy);outline-offset:2px}
#kp-portal .kp-tabs{display:inline-flex;background:#f0eee9;border-radius:10px;padding:3px}
#kp-portal .kp-tabs button{border:0;background:transparent;padding:7px 14px;border-radius:8px;font:600 13.5px var(--kp-sans);color:var(--kp-muted);cursor:pointer;text-transform:none;letter-spacing:normal;box-shadow:none;margin:0}
#kp-portal .kp-tabs button.on{background:#fff;color:var(--kp-ink);box-shadow:0 1px 2px rgba(0,0,0,.08)}
#kp-portal .kp-files{display:grid;gap:8px;margin-bottom:16px}
#kp-portal .kp-files[hidden]{display:none}
#kp-portal .kp-file{display:flex;align-items:center;gap:14px;padding:10px 12px;border:1px solid var(--kp-line);border-radius:10px}
#kp-portal .kp-fi{width:38px;height:38px;border-radius:9px;background:var(--kp-red-soft);color:var(--kp-red);display:grid;place-items:center;font-size:10px;font-weight:700;flex:none}
#kp-portal .kp-fn{flex:1;min-width:0}
#kp-portal .kp-fn b{display:block;font-weight:600;font-size:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
#kp-portal .kp-fn span{font-size:12.5px;color:var(--kp-muted)}
#kp-portal .kp-drop{border:2px dashed #d6d4cd;border-radius:12px;padding:26px;text-align:center;display:grid;gap:8px;place-items:center;color:var(--kp-muted);margin:0;transition:border-color .15s,background .15s}
#kp-portal .kp-drop.over{border-color:var(--kp-navy);background:var(--kp-navy-soft)}
#kp-portal .kp-drop b{color:var(--kp-ink)}
#kp-portal .kp-drop .kp-ico{width:24px;height:24px}
#kp-portal .kp-sending{display:none;font-weight:600;color:var(--kp-navy)}
#kp-portal .is-sending .kp-sending{display:block}
#kp-portal .is-sending{opacity:.7;pointer-events:none}
#kp-portal .kp-empty{padding:18px;text-align:center;color:var(--kp-muted);font-size:14px;border:1px dashed var(--kp-line);border-radius:10px}

@media (max-width:900px){
  #kp-portal .kp-login{grid-template-columns:1fr;min-height:0}
  #kp-portal .kp-login-side{padding:36px 24px;gap:14px}
  #kp-portal .kp-login-title{font-size:36px}
  #kp-portal .kp-benefits{display:none}
  #kp-portal .kp-dgrid{grid-template-columns:1fr}
  #kp-portal .kp-meta{grid-template-columns:1fr 1fr}
}
@media (max-width:640px){
  #kp-portal .kp-h1{font-size:30px}
  #kp-portal .kp-wrap{padding-left:16px;padding-right:16px}
  #kp-portal .kp-main{padding-top:24px}
  #kp-portal .kp-who{display:none}
  #kp-portal .kp-stats,#kp-portal .kp-causas,#kp-portal .kp-meta{grid-template-columns:1fr}
  #kp-portal .kp-steps{grid-template-columns:1fr;gap:12px}
  #kp-portal .kp-step{display:flex;align-items:center;gap:12px;text-align:left;padding:0}
  #kp-portal .kp-step-dot{margin:0}
  #kp-portal .kp-step::before{top:-12px;left:14px;right:auto;width:2px;height:12px}
  #kp-portal .kp-step small{display:inline;margin-left:6px}
}